Josh Planos

Josh Planos

Josh Planos, APR, is the Vice President of Communications & Public Relations for the Better Business Bureau. He serves as the spokesperson of BBB’s International Investigations Initiative, and oversees and executes all internal and external communication efforts. His writing has been published by FiveThirtyEight, New York Times, Wall Street Journal, and Washington Post, among other news outlets. He was recognized among the Midlands Business Journal’s 40 Under 40 Class in 2022.


Military families and veterans are among the biggest targets of scammers

By: - May 18, 2023

Since its formal designation by Congress in 1999, May has held the distinction of being Military Appreciation Month. As Americans express their gratitude for service members and their families, a troubling, largely undiscussed reality persists and devastates the same community Americans seek to support. Military families and veterans have long been considered among the biggest […]


BBB introduces new initiative to recognize entrepreneurs, emerging business owners

By: - April 22, 2023

The most fundamental component of any successful commercial transaction is trust. For as long as trade and commerce have existed, consumers have sought to identify and engage with honest and credible organizations — and to avoid those who fail to uphold such characteristics. Seems simple enough, right? But how many of us regularly experience trust […]


Animal adoptions surge at the holidays. So does pet adoption fraud.

By: - December 16, 2022

For some, the holidays are a time for reflection. For others, they are a time to sit back and enjoy commercials for luxury midsize vehicles topped with outrageously large red bows. For still others, they are a time to add a furry friend to the household. Animal adoptions spiked during the COVID-19 pandemic, and they […]


Better Business Bureau continues to its Torch Awards for Ethics

By: - September 13, 2022

Twenty-seven years ago, the Better Business Bureau held the first iteration of its Integrity Awards in a diminutive hotel room for a handful of guests. This month, the BBB will host hundreds of community and business leaders for the 2022 BBB Torch Awards for Ethics luncheon, the 25th anniversary of the event. Each of the […]


Cryptocurrency world is ripe for fraud and financial loss

By: - April 19, 2022

The Los Angeles Rams won Super Bowl LVI, but an argument could be made that cryptocurrency finished as the runner-up. Digital currency providers eToro, and FTX ran spots on advertising’s biggest stage. So did Coinbase, a cryptocurrency exchange, which spent nearly $14 million on an ad that featured a bouncing QR code. It performed so well […]


Ukraine invasion inspires generosity, but donors should be wary of scammers

By: - March 3, 2022

Such is the velocity of news and information that within minutes of the first air strikes, millions of people around the world were notified of the Russian invasion in Ukraine. Many millions more have since found out and continue to consume coverage of the fallout.  There will be no shortage of stories to shine a […]